# Warranty Policy
This policy outlines the product warranty, processing procedures for products purchased on Fastdep.in . By placing an order, you agree to these payment terms and our Terms & Conditions .
For questions or warranty, please contact our Support Team for prompt assistance.
# Warranty Coverage
Warranty is applicable only for manufacturing defects.
- We apply the warranty only to manufacturing defects.
- You must contact our support team within 10 working days from the date of delivery to be eligible for a warranty claim. If you delay, you may lose eligibility.
- Our team will verify your eligibility. We cannot guarantee approval unless we confirm the issue is a manufacturing defect.
- We may refuse to replace your product if it is damaged due to user error.
# Replacement Process
- If we confirm your product is defective or damaged due to a manufacturing issue, we will replace and reship the item to you.
- If we find your returned product is free of defects or damage, we will reship the same product to you. In this case, you must pay the reshipping fee.
- If we cannot replace the product due to stock unavailability, we will issue a refund or store credit.
- You are responsible for return shipping costs.
- You cannot exchange products under warranty for other items.
# How to claim warranty
To initiate a warranty claim, please email our support team with the following details:
- Your invoice number
- A description of the product defect
- A clear photo of the defective product
Process:
- We will verify the defect based on the information you provide.
- If we confirm the defect, we will begin the replacement process.
- You will receive the return shipping address from us.
- Share the courier tracking number with our support team.
- When we receive your shipment, we will inspect the product and send you a replacement as per our warranty policy.
For your convenience, this policy is broken down into individual sections listed below. You are bound by all of these policies, and should refer to each individual policy for specific details and requirements.